Unearth is a Malaysian start-up founded in 2020. Our mission is to reduce furniture waste in Malaysia by providing a platform for people to sell their used furniture. We take pride in offering a white-glove service, which means we will pick up the furniture from your home, repair it if necessary, and then list it for sale.

At Unearth, we are committed to sustainability and reducing our environmental impact. Additionally, we actively support those in need by donating furniture to charities that benefit underprivileged Malaysians, including the B40 community and flood victims.

As a social enterprise, Unearth is dedicated to making a positive impact on the environment and society.

The main focus at IKEA and Ikano retail is to make a positive impact on both people and the planet. That's why we're excited to tell you about our collaboration with IKEA.

Together, we're working towards reducing landfill by giving old furniture a second chance. Through this collaboration, we're able to resell, reuse, and find new homes for these pre-loved pieces.

What makes this even more amazing is that a significant portion of the furniture sold by Unearth goes to some of the poorest families in Malaysia. By working together, we can create better homes for more people.

Thank you for being a part of this journey with us!

Scan the QR code at the IKEA store to go directly to the Unearth web page with IKEA family and learn all about our collaboration. From there, you'll find instructions on how to book a collection slot with Unearth!

There is no upfront cost for our service. You may find a full breakdown and details of the service in the Payout tab.

At Unearth, we have multiple avenues for reselling furniture that comes into our warehouse, located in the Klang Valley, as well as other social media platforms. In addition, we have resellers who help take items out of the station.

We understand that not all furniture finds a new home right away, so if an item cannot be sold, we ensure to recycle it in an ethically and environmentally responsible way.

When a piece of furniture is sold, the income we receive from it is split between you, the customer, and Unearth. It's our way of showing gratitude for your contribution to our mission of reducing furniture waste in Malaysia!

Hi there! If you're not satisfied with our service, please contact us at Unearth via our contact options. We're here to help you have the best experience possible. Thank you.

Whatsapp :
+60169406099
Email : sarah@unearthstore.com

At Unearth, we take the quality of our service seriously. We want to ensure that every step of the process is handled with utmost care. Our collection drivers are not only highly trained, but they are also super attentive when it comes to handling your furniture. They understand the importance of being careful and gentle while moving your items, ensuring that your house remains damage-free.

From the moment we collect your furniture, we keep a close eye on it. We carefully track each and every piece from start to finish, until it reaches its new home. This way, you can have peace of mind knowing that your furniture is in good hands and its journey is fully monitored.

Moreover, the furniture we collect goes through a quality check to ensure that it is in usable condition. We want to make sure that you are getting the best possible items when you purchase from us.

Your satisfaction is our top priority, and we strive to provide you with the best service and quality at every step of the way

We understand that sometimes things don't go according to plan. If, for any reason, there is a delay in the Unearth collection and your furniture isn't cleared in time for your IKEA delivery, don't worry! IKEA is here to help.

We value your satisfaction and want to make sure you have a smooth experience. If the Unearth collection needs to be rescheduled, IKEA is more than willing to adjust the delivery schedule to accommodate your needs. Our goal is to ensure that you receive your furniture at a time that works best for you.

If you need to reschedule the collection of your furniture from Unearth, we completely understand and are happy to assist you with that. Simply contact us, and we'll work with you to find a suitable time that fits your schedule.

It's important to note that if you would also like to reschedule the delivery of your IKEA furniture, you'll need to contact IKEA directly to coordinate that. The usual terms and conditions for IKEA apply in this case.

Most furniture brands are eligible, but there are a few exceptions. We are unable to collect furniture that has structural damage, torn fabric, or water damage.

Additionally, there are certain items that are not applicable for collection. This includes modular furniture that is fixed to the wall, such as TV wall solutions. Similarly, modular built wardrobes are also not eligible for collection.

These are the list of furniture that we preferred to collect 


1. Sofa

2. Beds

3. Wardrobes

4. Dining tables 

5. Chairs

6. Armchairs

7. Children’s furniture

8. Book cases, Cabinets and Sideboards

9. Coffee table, side tables

At Unearth, we take the time to assess the condition of used furniture before collection. We want to make sure that we provide you with the best possible service. When it comes to assessing furniture, we consider the following criteria

Furniture should be

• Clean

• Undamaged structure

• Minor scratches acceptable, simple repairs are possible

• No missing parts

• Not modified

• Has not been stored outside

• Has not been damaged by pets, scratches, sleeping beds

• No water damages.

At Unearth, our primary goal is to assist you in clearing your home, while also giving your furniture a second chance at life. We strive to make used furniture accessible and affordable, particularly for the B40 community. While we do our best to maximize the selling price for your unwanted furniture, it's important to note that we have a specific approach.

To ensure fairness for both furniture owners and customers, we set prices based on market rates for secondhand products. This allows us to find a balance that benefits everyone involved. If your priority is to maximize profit and sell the furniture at a price you're completely comfortable with, we understand that our service may not be the best fit for your needs.

We appreciate your understanding and support in our mission to make sustainable furniture options accessible to all. 

As we operate on a 50/50 split, we’ll do our best to get the highest price for your items so that we both benefit.

How is my payout calculated?

Collecting your items does come with a cost charged to us by the collection teams - imagine how much Lalamove would charge you for a 3-tonne lorry - BUT we take care of all of that upfront.

Once your items are sold, then we'll split those costs with you 50/50, just like we split the sales.

In the event that your items don't sell, or if we made a bad call and your items sold for lower than expected, we absorb the remainder of the fee - and lose money :(

Which means that your payout calculation is:

(50% of Profits) - (50% of Collection Fees)

The majority of collections end up to be around RM260 cost to Unearth, and RM260 to the supplier (yourself). Unlike us, you don't have to pay those costs upfront.

What goes into the collection fees?

The collection team charges us (Unearth) a flat RM400 per collection, plus additional charges if there's any delays.

For example:

• IF they need to disassemble a large 6 foot wardrobe into its individual components - RM120 onwards

• IF there's delays in accessing your unit or items - RM120 onwards.

• IF they need to call in a backup team or make another trip - RM200

*Details of the charges:-

1. Furniture Dismantling : RM 120 Per Unit

2. Difficult Access Charges :

   1. RM 120 - Units requiring 10 mins or less to enter the unit, or 1 Blocker to Item Access;

   2. RM 240 - Units requiring >10 mins to access the unit, or 2 Blockers to Item Access

   3. RM 360 - Units requiring >10 mins to access the unit AND 2 or more Blockers to Item Access

   4. Among scenarios considered Blockers: narrow access, construction, 1 flight of stairs, no lift access, etc etc.

Example of Scenario A:

John requested a collection with Unearth. The items includes a wardrobe, dining table, a TV and a sofa set. He stays on the 22nd floor of a condominium and accessing his unit takes 15 minutes from the service bay.

Only the wardrobe requires dismantling.

The total sale of 3 items are RM 1,500.

(50% x RM 1,500) - (50% x RM 760) = RM 370 paid out to John.

For more info, check out this page.